Our garage door wouldn't open due to a broken spring. I couldn't even open it manually. Fortunately, I was able to get an appointment the same day. Matt called when he was on his way and arrived exactly when he said he would. He was honest about what was needed vs. what was recommended. He completed the spring replacement within an hour. I had 2 very bad experiences with 2 different garage door servicing companies last week for a completely separate issue. I was expecting the same lies and attitude as those other people, but Matt was nothing like them. My dog even liked him. I have already recommended Optimal Garage Doors and Matt to a few friends.